E-ternity Helps Optimize the Guest Experience at Blue Mountain Resort

E-ternity assists Blue Mountain Resorts Limited in Providing Uninterrupted 24 x 7 x 365 Services for all Resort Guests

Mississauga, Ontario- November 6, 2006

E-ternity Business Continuity Consultants Inc., a Mississauga, Ontario based company that provides comprehensive Business Continuity Solutions to customers in Ontario, announced that Blue Mountain Resorts Limited has selected E-ternity to help them enhance their existing Disaster Recovery procedures.  Blue Mountain is Ontario’s Largest Mountain Resort, and is located in Collingwood, Ontario.

Blue Mountain Resorts Limited set an objective in early 2006 to enhance their current Disaster Recovery process in an effort to ensure the delivery of uninterrupted services to their guests.  All of the online resort systems such as Equipment Rentals, Food and Beverage, Hotel Reservations Systems, and Conference Centre Services fall under the responsibility of Blue Mountain’s IT group led by Director of Information Technology John Gowers.  “Although we had some basic planned procedures and redundancy built into our systems, we felt we owed it to our valued guests to have a plan and infrastructure that could guarantee the delivery of services that ultimately lead to the overall guest experience,” said Gowers.   At that point, Blue Mountain enlisted the help of E-ternity.

E-ternity was brought in to address two specific objectives: architect and implement a High Availability IT infrastructure to keep systems online at all times, and assist in the development of a step by step Disaster Recovery Plan.  To improve the redundancy of their IT infrastructure, E-ternity helped the Blue Mountain team architect a solution utilizing IBM’s BladeCenter Blade Servers, IBM’s DS Series Data Storage, and VMware’s virtualization software to dramatically increase the availability of online systems.  For the Disaster Recovery Plan, E-ternity Consultants met with Blue Mountain’s team to determine the resort’s current state of preparedness and to define courses of action.  The next step was for E-ternity to develop a step by step comprehensive plan to address any threat aimed at bringing down the resort’s online systems. This plan incorporated the new IT environment.

Mike Nancekivell, Blue Mountain’s Network Administrator, was impressed with E-ternity’s expertise.  “E-ternity’s consultants were very knowledgeable.  Their experience with similar environments really helped us determine our best options,” Nancekivell reflected.  “It was great to have an organization like E-ternity that covered both the consulting aspect and the technology aspect of this project.  This made it easy for us to work with them,” added Gowers.
 

Greg Onoprijenko, E-ternity’s Managing Director of Sales, commented on the project overall.  “Blue Mountain Resorts Limited is a great customer for us.  As a resort, they have really raised their profile in recent years with the addition of new programs and activities along with the incredible investment in the Village at Blue.  As a result, the public awareness of the resort has really escalated.  E-ternity is proud to have been able to help Blue Mountain Resorts Limited enhance their overall customer experience by ensuring uninterrupted services for years to come.”

About Blue Mountain Resorts Limited
Blue Mountain is Ontario’s Largest Mountain Resort, located just 90 minutes north of Toronto and 11 km west of Collingwood. The resort is a four-season recreational and conference facility destination. Situated on the Niagara Escarpment, one of 6 UNESCO World Biosphere Reserves, the resort overlooks the southern shores of Georgian Bay. During the winter season, over 700,000+ visitors travel from Southern Ontario and the surrounding northern US States to enjoy 34 ski/snowboarding trails, 4 terrain parks, serviced by 12 lifts and a Snow Tubing Park. In the summer months, the nationally ranked Monterra Golf course welcomes golfers to enjoy its spectacular layout.  These outdoor based attractions are complemented by 800+ accommodation units comprised of the Blue Mountain Inn, 4 condominium developments, Historic Snowbridge, Rivergrass, and the luxurious studio to 4 bedroom suites which comprise the Village at Blue.  More information about Blue Mountain can be found at www.bluemountain.ca.

About E-ternity
E-ternity Business Continuity Consultants Inc. is a Mississauga, Ontario based organization that provides Business Continuity Management Services, Data Integrity Solutions, and Voice Continuity Services to customers in Ontario.  E-ternity is laser-focused on designing and implementing solutions that will allow customers to achieve a perpetual state where their business will never experience downtime again.  The organization prides itself as a single-source provider that brings customers best of breed technologies and methodologies and deploys them in a cohesive, integrated fashion.  E-ternity helps customers find the perfect intersection between their acceptable risk and their available budget.  More information about E-ternity can be found at www.e-ternity.ca.