Crawford and Company (Canada) Inc.

E-ternity helped Crawford develop an entire Business Continuity Program that included all the necessary planning aspects for recovery along with the implementation of a High Availability IT infrastructure. Through E-ternity's A.I. program, Crawford now has a comprehensive Business Continuity, Disaster Recovery, and Pandemic Plan that will accelerate the organization's ability to recover from any crisis situation. E-ternity also addressed Crawford's requirements from an IT infrastructure perspective. Based in Atlanta, Georgia, Crawford & Company is the world's largest independent provider of claims management solutions to insurance companies and self-insured entities, with a global network of more than 700 offices in 63 countries. Major service lines include workers' compensation claims administration and healthcare management services, property and casualty claims management, class action services and risk management information services. The Company's shares are traded on the NYSE under the symbols CRDA and CRDB. Their mission is to be the service provider of choice by delivering the highest quality claims and administrative solutions in each of the markets they serve. In Canada, Crawford's Canadian headquarters are located in Kitchener, Ontario, with additional branches across Canada. More information about Crawford & Company (Canada) Inc. can be found at www.crawfordandcompany.ca.

Solution Description

E-ternity developed a high-availability solution that included Crawford's existing IBM Blade Server and Storage Area Network environment. This existing infrastructure was integrated with VMware's virtualization software, EMC's Centera data archiving hardware and software solution, EMC/Legato's Email and Disk Xtender software, EMC/Legato's RepliStor Data Replication software, and Asigra's Remote Backup software. This solution also included a Work Group Recovery Solution from Sungard that provided Crawford with emergency access to Sungard's state-of-the-art Recovery Facility to allow them to continue their Call Centre services to their customers with a moments notice. The entire solution, which delivers complete redundancy to Crawford's mission critical systems, was designed by E-ternity.

E-ternity Crawford HAD Solution Profile
E-ternity Crawford BCM Services Profile
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